Our Quality Values – Pendle Support

What we Value Most

We are committed to providing high quality services that are flexible, personalised and around the needs of the people we support. We believe that quality is the driving force behind what we do and is second to none in its importance.

To ensure that we consistently maintain high standards, we regularly check our services through home visits, spot checks and reviews. We also have other methods to monitor our service delivery and tools to ensure that we deliver the best service.

We are commissioned by Lancashire County Council and are regulated and monitored by the Care Quality Commission.

Our latest report can be found at the link below.

We have also have signed up to: Driving Up Quality, Social Care Commitment & Making it Real via Think Local Act Personal Please click on the icons to the right see more details about what this means.

Maintaining High Standards

To maintain our high standards we have signed up to:

Due to our relocation in 2014 we had to re register with the Care Quality Commission and therefore we are unable to link to our most recent report however our report from February 2014 can be found here: www.cqc.org.uk/location/1-122462734

View February 2014 Report

We also believe in looking after our staff and we have been an accredited Investor In People since 2006.

All our staff are thoroughly vetted through our recruitment process and have Enhanced DBS checks.

Please see more details on our recruitment pages about staff and training.